What to Do if Your Uber or Lyft Driver is Intoxicated
These days, you must consider several factors before getting into an Uber, such as:
- Is the driver following the proper safety precautions with respect to COVID-19?
- Do the driver and their car match the profile provided on the Uber app?
- Does the driver appear to be intoxicated?
One of the reasons you may have requested a ride is because you, yourself, are intoxicated. It may be more difficult to answer the aforementioned questions right away if you’ve had a few drinks. If you get into an Uber and realize that your driver appears to be intoxicated, how you proceed is very important. Here’s what you need to know:
Uber’s Zero-Tolerance Drug & Alcohol Policy
Most rideshare companies, such as Uber and Lyft, have zero-tolerance drug and alcohol policies.
Uber's Policy
On their website, Uber states:
“Uber does not tolerate the use of alcohol or drugs by drivers using the Uber app. If you believe your driver may be under the influence of drugs or alcohol, please ask the driver to END THE TRIP IMMEDIATELY. Then exit the car and call 911.
After the driver has ended the trip, please report any feedback directly in the app by tapping Help from the menu and selecting your issue. You can also get in contact by visiting help.uber.com or emailing customercomplaints@uber.com.”
Lyft's Policy
On their website, Lyft states:
“If you suspect that a driver is under the influence of drugs or alcohol, call the authorities by dialing 911 or your local non-emergency assistance line if necessary.
Then, contact our critical response team by tapping 'Call Me.' We're available 24 hours a day, 7 days a week.”
Don’t Delay—Report the Driver
You might think it’s mean to report the intoxicated driver because he or she may get in trouble, but the alternative can be so much worse. It’s critical that you call 911 right away and report the driver to the authorities.
Drivers who are intoxicated can be wild cards, meaning that they are highly unpredictable and extremely likely to be involved in car accidents that can cause injuries, or worse, deaths. Do what you can to ensure everyone’s safety on the road.
How the Shapiro Law Firm, P.A. Can Help With Your Case
If you’ve been injured in an accident involving a drunk driver, or any other type of injury-sustaining accident for that matter, you may be owed compensation. Our attorneys are highly skilled in this area of the law and have helped many others in similar situations. Let us see if we can help you, too.
Call Shapiro Law Firm, P.A. today at (850) 629-7226 for a free consultation.